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Go to the shopTerms Of use
Terms Of use
THE WEBSITE
These Terms & Conditions of Use apply to all users of the Artistic pizza website. The Artistic Pizza website may include content, information or links to third parties or third party websites. By accepting these Terms & Conditions of Use you agree to hold harmless and relieve Artistic Pizza from any liability whatsoever arising from your use of information from a third party or your use of any third-party website. Artistic Pizza recommends that before you disclose any personal information to a third party that you first read and accept the third party's privacy policy and terms and conditions of use (if applicable) of their website.
Gluten-free products
Artistic Pizza’s stores will endeavour to provide allergen-free or gluten-free pizzas if requested by you, but traces of allergens or gluten may be unintentionally present in food due to cross-contamination during store operations. We cannot guarantee that your order will be 100% allergen or gluten free. More information on Artistic Pizza’s allergen and gluten free products is available in store and online (www.ArtisticPizzaNY.com). Please consider this information carefully. Subject to law, Artistic Pizza’s will not be liable for any costs, fees, claims, damages, charges whatsoever, including medical and dental costs, if a customer has any adverse reaction (including dental damage) to a product sold through a Artistic Pizza’s store.
Vegan products
Artistic Pizza’s stores will endeavour to provide vegan products if requested by you, but traces of meat and dairy products may be unintentionally present in food due to cross-contamination during store operations. We cannot guarantee that all vegan products will be 100% free from animal products. More information on Artistic Pizza’s vegan products is available in store and online (https://www.artisticPizaaNY.com). Please consider this information carefully.
Vegetarian products
Artistic Pizza’s stores will endeavour to provide meat free products if requested by you, but traces of meat may be unintentionally present in food due to cross-contamination during store operations. We cannot guarantee that all vegetarian products will be 100% meat free.
ONLINE ORDERING VIA THE WEBSITE, APPLICATIONS AND SMS ORDERING
If the website, application or an electronic device is used (including for online or SMS ordering), you are responsible for maintaining the confidentiality of your personal details, password (if applicable) and payment details. You acknowledge that when you access the website or an application as a registered member, you may remain logged in to the website or application even after closing the internet browser or application (unless you log-out prior to leaving the website/application, or you erase or block Cookies from the electronic device used to access the website (refer to our Privacy Policy for more information on Cookies)). Where an online order is placed using a smartwatch, your session will time out after 60 minutes of inactivity (provided that you have not selected the ‘keep me logged in’ option on your registered online account). Therefore, if you sign into your Artistic Pizza’s Online Ordering account via your email address or an External Account (such as Facebook, Google or PayPal), on a shared computer (e.g. a public computer at a university or a library) and do not sign out, someone else who uses that computer after you may be able to access your Artistic Pizza’s Online Ordering account. We therefore advise that you log out of all services when you have finished using a public computer. Where you access your Artistic Pizza’s Online Ordering account using a mobile device (e.g. a phone or tablet), you should protect the device with a password, and if your device is lost or stolen, use remote wipe facilities (if available) to clear all personal information on your device, and change the password(s) for your Artistic Pizza’s Online Ordering account(s) or any External Account that you have used to create a Artistic Pizza’s Online Ordering account. You agree to accept full responsibility for all your activities on our website and applications (including for online ordering). You also acknowledge full responsibility for your use of SMS ordering. You further acknowledge that you are fully responsible for the activities of any individual who accesses our website or applications (including for online ordering) or places any SMS order, using an electronic device which remains logged in to, or associated with, your registered account. If you order online, or submit an SMS order, we may send you an email or SMS confirming the details of your order. If you download any of our mobile applications you will receive notifications, if your smart device settings enable you to do so. The confirmation email will not constitute a tax invoice. The Artistic Pizza online ordering system must only be used by persons over the age of eighteen (18) years, or otherwise under the supervision of an adult or guardian. Artistic Pizza reserves the right to refuse service, terminate your access to the website or online or SMS ordering, remove or edit any content or cancel your order/s in its sole discretion and without prior notice to you. In making the Artistic Pizza online and SMS ordering system (website and applications) available for use, Artistic Pizza: 1. merely acts as an agent of sub-franchisee stores from which the products or services will be provided (as selected by you or determined based on proximity to the delivery address); 2. in its capacity as agent, collects and processes any online payments and remits this amount to the store from which the products or services are provided; 3. does not (except where you order from a Artistic Pizza corporate store) provide you with any goods or services; 4. makes no warranties or representations regarding the goods and services to be provided (including availability and delivery); 5. does not guarantee that the website, applications and online or SMS ordering system will be error-free or that any errors will be corrected. Artistic Pizza does not guarantee that the website, applications or online or SMS ordering system will be free from viruses or other harmful components and you agree to hold harmless Artistic Pizza’s from any claim, judgement, loss, expense, liability from any viruses or harm suffered by you as a result of using the website, applications or online ordering; and 6. reserves the right to alter the agreed price if an incorrect price was caused by a software fault, error or malicious attack. In using Artistic Pizza online ordering system (whether via the website, an application or electronic device) you: 1. acknowledge that all orders are treated as an express intention to purchase the nominated goods or services for the agreed online prices; 2. acknowledge that you contract with the individual store from which you order and not Artistic Pizza (except where you order from a Artistic Pizza owned store) and therefore you have no claim, recourse or action against Artistic Pizza whatsoever (except where you order from a Artistic Pizza owned store); and 3. indemnify Artistic Pizza from all claims, losses, judgement, liability and damage relating to a failure of the online ordering system. Steps we can take against your Artistic Pizza’s Online Ordering Account If: 1. you breach any of these Terms and Conditions of Use or do anything else in connection with your Artistic Pizza’s Online Ordering Account that is not allowed or creates possible legal risk for us; 2. we think that your password or account has been compromised; 3. your Artistic Pizza’s Online Ordering Account remains inactive for an extended period of time (to be determined in our sole discretion), we may choose to take one or more of the following steps against your Artistic Pizza’s Online Ordering Account: 4. suspend access to your Artistic Pizza’s Online Ordering Account; 5. cancel your Artistic Pizza Online Ordering Account; and/or 6. ban you from creating a new Artistic Pizza’s Online Ordering Account in the future. Artistic Pizza’s is not required to provide you with prior notice of any step(s) that it intends to take.
Payment Options
When a customer pays in store, the Artistic Pizza’s stores in Australia and New Zealand accept cash payments (in the local currency) and credit and debit EFTPOS payments in store. The Artistic Pizza’s online ordering portal accepts pre-payment by selected credit cards, PayPal (Australia only) and Instagift. Subject to COVID-19 protocols and store operations (mentioned below/above), where deliveries are not pre-paid online, our delivery experts accept cash payments, while some stores offer mobile EFTPOS payments at the point of delivery. Australian Artistic Pizza’s stores owned and operated by Artistic Pizza’s Pizza Enterprises Limited accept payment with the BasicsCard for instore EFTPOS terminal transactions only. The BasicsCard cannot be used to pre-pay for orders online. Artistic Pizza’s does not offer cash refunds for orders paid using the BasicsCard. All refunds will be processed back onto the BasicsCard.
These Terms & Conditions of Use apply to all users of the Artistic pizza website. The Artistic Pizza website may include content, information or links to third parties or third party websites. By accepting these Terms & Conditions of Use you agree to hold harmless and relieve Artistic Pizza from any liability whatsoever arising from your use of information from a third party or your use of any third-party website. Artistic Pizza recommends that before you disclose any personal information to a third party that you first read and accept the third party's privacy policy and terms and conditions of use (if applicable) of their website.
Gluten-free products
Artistic Pizza’s stores will endeavour to provide allergen-free or gluten-free pizzas if requested by you, but traces of allergens or gluten may be unintentionally present in food due to cross-contamination during store operations. We cannot guarantee that your order will be 100% allergen or gluten free. More information on Artistic Pizza’s allergen and gluten free products is available in store and online (www.ArtisticPizzaNY.com). Please consider this information carefully. Subject to law, Artistic Pizza’s will not be liable for any costs, fees, claims, damages, charges whatsoever, including medical and dental costs, if a customer has any adverse reaction (including dental damage) to a product sold through a Artistic Pizza’s store.
Vegan products
Artistic Pizza’s stores will endeavour to provide vegan products if requested by you, but traces of meat and dairy products may be unintentionally present in food due to cross-contamination during store operations. We cannot guarantee that all vegan products will be 100% free from animal products. More information on Artistic Pizza’s vegan products is available in store and online (https://www.artisticPizaaNY.com). Please consider this information carefully.
Vegetarian products
Artistic Pizza’s stores will endeavour to provide meat free products if requested by you, but traces of meat may be unintentionally present in food due to cross-contamination during store operations. We cannot guarantee that all vegetarian products will be 100% meat free.
ONLINE ORDERING VIA THE WEBSITE, APPLICATIONS AND SMS ORDERING
If the website, application or an electronic device is used (including for online or SMS ordering), you are responsible for maintaining the confidentiality of your personal details, password (if applicable) and payment details. You acknowledge that when you access the website or an application as a registered member, you may remain logged in to the website or application even after closing the internet browser or application (unless you log-out prior to leaving the website/application, or you erase or block Cookies from the electronic device used to access the website (refer to our Privacy Policy for more information on Cookies)). Where an online order is placed using a smartwatch, your session will time out after 60 minutes of inactivity (provided that you have not selected the ‘keep me logged in’ option on your registered online account). Therefore, if you sign into your Artistic Pizza’s Online Ordering account via your email address or an External Account (such as Facebook, Google or PayPal), on a shared computer (e.g. a public computer at a university or a library) and do not sign out, someone else who uses that computer after you may be able to access your Artistic Pizza’s Online Ordering account. We therefore advise that you log out of all services when you have finished using a public computer. Where you access your Artistic Pizza’s Online Ordering account using a mobile device (e.g. a phone or tablet), you should protect the device with a password, and if your device is lost or stolen, use remote wipe facilities (if available) to clear all personal information on your device, and change the password(s) for your Artistic Pizza’s Online Ordering account(s) or any External Account that you have used to create a Artistic Pizza’s Online Ordering account. You agree to accept full responsibility for all your activities on our website and applications (including for online ordering). You also acknowledge full responsibility for your use of SMS ordering. You further acknowledge that you are fully responsible for the activities of any individual who accesses our website or applications (including for online ordering) or places any SMS order, using an electronic device which remains logged in to, or associated with, your registered account. If you order online, or submit an SMS order, we may send you an email or SMS confirming the details of your order. If you download any of our mobile applications you will receive notifications, if your smart device settings enable you to do so. The confirmation email will not constitute a tax invoice. The Artistic Pizza online ordering system must only be used by persons over the age of eighteen (18) years, or otherwise under the supervision of an adult or guardian. Artistic Pizza reserves the right to refuse service, terminate your access to the website or online or SMS ordering, remove or edit any content or cancel your order/s in its sole discretion and without prior notice to you. In making the Artistic Pizza online and SMS ordering system (website and applications) available for use, Artistic Pizza: 1. merely acts as an agent of sub-franchisee stores from which the products or services will be provided (as selected by you or determined based on proximity to the delivery address); 2. in its capacity as agent, collects and processes any online payments and remits this amount to the store from which the products or services are provided; 3. does not (except where you order from a Artistic Pizza corporate store) provide you with any goods or services; 4. makes no warranties or representations regarding the goods and services to be provided (including availability and delivery); 5. does not guarantee that the website, applications and online or SMS ordering system will be error-free or that any errors will be corrected. Artistic Pizza does not guarantee that the website, applications or online or SMS ordering system will be free from viruses or other harmful components and you agree to hold harmless Artistic Pizza’s from any claim, judgement, loss, expense, liability from any viruses or harm suffered by you as a result of using the website, applications or online ordering; and 6. reserves the right to alter the agreed price if an incorrect price was caused by a software fault, error or malicious attack. In using Artistic Pizza online ordering system (whether via the website, an application or electronic device) you: 1. acknowledge that all orders are treated as an express intention to purchase the nominated goods or services for the agreed online prices; 2. acknowledge that you contract with the individual store from which you order and not Artistic Pizza (except where you order from a Artistic Pizza owned store) and therefore you have no claim, recourse or action against Artistic Pizza whatsoever (except where you order from a Artistic Pizza owned store); and 3. indemnify Artistic Pizza from all claims, losses, judgement, liability and damage relating to a failure of the online ordering system. Steps we can take against your Artistic Pizza’s Online Ordering Account If: 1. you breach any of these Terms and Conditions of Use or do anything else in connection with your Artistic Pizza’s Online Ordering Account that is not allowed or creates possible legal risk for us; 2. we think that your password or account has been compromised; 3. your Artistic Pizza’s Online Ordering Account remains inactive for an extended period of time (to be determined in our sole discretion), we may choose to take one or more of the following steps against your Artistic Pizza’s Online Ordering Account: 4. suspend access to your Artistic Pizza’s Online Ordering Account; 5. cancel your Artistic Pizza Online Ordering Account; and/or 6. ban you from creating a new Artistic Pizza’s Online Ordering Account in the future. Artistic Pizza’s is not required to provide you with prior notice of any step(s) that it intends to take.
Payment Options
When a customer pays in store, the Artistic Pizza’s stores in Australia and New Zealand accept cash payments (in the local currency) and credit and debit EFTPOS payments in store. The Artistic Pizza’s online ordering portal accepts pre-payment by selected credit cards, PayPal (Australia only) and Instagift. Subject to COVID-19 protocols and store operations (mentioned below/above), where deliveries are not pre-paid online, our delivery experts accept cash payments, while some stores offer mobile EFTPOS payments at the point of delivery. Australian Artistic Pizza’s stores owned and operated by Artistic Pizza’s Pizza Enterprises Limited accept payment with the BasicsCard for instore EFTPOS terminal transactions only. The BasicsCard cannot be used to pre-pay for orders online. Artistic Pizza’s does not offer cash refunds for orders paid using the BasicsCard. All refunds will be processed back onto the BasicsCard.